There are times when it becomes crystal clear what your focus needs to be in your role as a Leader. This is one of those times; have you heard of the 3:1, Positive to Negative ratio?It's pretty simple - according to research by Emily Heaphy (University of Michigan ...

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Working with a new client the other day, talking about her work and life, I could see it coming. Before the words had even formed on their lips, I braced myself for what I knew was coming…and sure enough, the next thing out of her mouth...“The ...

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Having dinner with old friends last weekend, the conversation eventually turned to work amongst our band of merry business owners. They were telling a funny story about seeing an ex-boss recently (who just happened to have been such a bad boss that they credit him ...

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A long time ago, early in my management career, I was told to “stop wearing my heart on my sleeve”. I was shamed into hiding my natural empathy for my co-workers; my desire to connect, to care and to nurture them professionally and personally. In ...

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How's your happiness level today? High, medium or unmentionable? Most people are now into the new working year, with bright shiny summer holiday happiness just a distant memory...so are you shouting joy from the top of your mountain or are you sitting in the post-holiday ...

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Happy 2018 everyone! Another year is underway, year eight of my adventure in business ownership, and I'm looking to create another wonderful year full of great work with cool people. Naturally then, I (like many others) am pausing to consider what I really want from ...

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